Customer Service Representative
1 month ago
As a Customer Service Representative - Back-office Account Specialist, you will be responsible for resolving customer inquiries and requests in a timely and professional manner. You will utilize various client-based tools and applications to manage and service customer accounts.
Key Responsibilities:
Resolving customer inquiries and requests
Utilizing client-based tools and applications for customer management and servicing
Providing excellent customer service in a friendly, confident, and knowledgeable manner
Requirements:
At least a college-level education (for old curriculum)
K12 graduate (high school graduate can be accepted with 1 year of BPO experience, but not local account)
Excellent communication skills
Ability to work on-site
Why Neksjob?
Competitive salary offer
Paid training from day one
Leadership team that values employee feedback and encourages teamwork
Fun team environment with opportunities for growth and development
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