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Food Service Operations Manager
2 weeks ago
The position of Restaurant Supervisor at Banana Leaf Asian Cafe Inc. involves overseeing the daily operations of our bustling Asian-inspired cafe, ensuring exceptional customer service and driving business success.
About the Role:
This is a full-time role based in Metro Manila, requiring a minimum 2-3 years of experience in a restaurant supervisory or management capacity.
Main Responsibilities:
- Supervise and coordinate the activities of restaurant staff to ensure efficient operations
- Monitor food quality, presentation, and service delivery standards
- Liaise with management to implement company policies and best practices
- Handle customer inquiries and resolve issues in a timely manner
- Assist in recruiting, training, and developing restaurant staff
- Ensure compliance with health, safety, and hygiene regulations
Key Qualifications:
- Strong leadership and interpersonal skills
- Excellent customer service orientation and problem-solving skills
- Thorough understanding of food and beverage operations
- Proficiency in using restaurant management software and point-of-sale systems
