Ecommerce Operational Specialist

3 days ago

Davao City, Davao, Philippines beBeeOperations Full time ₱3,000,000 - ₱5,500,000
About the Position

We are seeking a skilled Operations Specialist to join our team. This role may focus on Category Leadership (strategic growth management) or as an Amazon Support Manager (day-to-day operational support).

  • The Category Manager will drive high-level strategies, focusing on revenue growth, product expansion, and advertising optimization.
  • The Amazon Support Manager will ensure smooth daily operations, including catalog management, troubleshooting, and account health maintenance.

This is an excellent opportunity for experienced professionals who want to grow in the e-commerce space.

Key Responsibilities

Category Manager (Strategic Focus)

  • Develop and implement sales, pricing, and advertising strategies to increase profitability and market share.
  • Leverage performance data to fine-tune product positioning, pricing, and promotional tactics.
  • Identify and evaluate product expansion opportunities using market research and competitive analysis.
  • Improve underperforming SKUs to increase margin and ensure product relevance.
  • Manage and forecast inventory levels to balance demand and cost efficiency.
  • Lead and refine PPC campaigns and keyword strategies to improve visibility and conversion rates.
  • Conduct market intelligence gathering and monitor competitor activity.

Amazon Support Manager (Operational Focus)

  • Manage and update product listings, variations, and categories for accuracy and discoverability.
  • Handle case management and resolve account or product-related issues via Seller Central.
  • Monitor account health, compliance, and performance metrics.
  • Support advertising efforts by assisting with PPC monitoring and reporting.
  • Perform keyword research and apply basic SEO improvements.
  • Generate performance reports to highlight areas of opportunity.
  • Assist with troubleshooting and issue resolution across catalog, advertising, and inventory functions.

Shared Responsibilities

  • Collaborate cross-functionally with operations, supply chain, and marketing teams.
  • Continuously maintain and refine SOPs for efficiency and knowledge-sharing.
  • Adapt to evolving business needs and marketplace changes.
Competencies and Qualifications

Must-Have

  • 1–2 years minimum experience working with Amazon Seller Central (Generalist).
  • 2+ years managing a category with proven results in sales and profitability (Category Manager).
  • Solid understanding of catalog management, listing optimization, and troubleshooting.
  • Strong analytical skills with proficiency in Excel/Google Sheets.
  • Excellent communication and organizational abilities.

Nice-to-Have

  • Experience in PPC campaign management and reporting.
  • Knowledge of A+ content, brand registry, and listing enhancements.
  • Inventory management and demand forecasting experience.
  • Ability to create and refine processes for team efficiency.
Application Process

We understand that searching for a new job can be challenging. Typically, the process includes a Recruiter Interview, Client Interview, and Practical Test. We'll keep you informed at every stage and ensure your experience is transparent and respectful.

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