Remote Contingent Customer Service Representative
1 day ago
Motivated customer service representatives sought for a remote contingent position supporting disaster relief efforts.
Key Responsibilities:- Provide exceptional service to customers with inquiries and concerns.
- Apply knowledge of common requests and solutions to improve customer satisfaction.
- Escalate complex issues to proper channels while maintaining effective communication.
- Must be 18 years of age or older.
- High school diploma or equivalent required.
- Excellent organizational, written, and oral communication skills necessary.
- Aptitude for conflict resolution, problem solving, and negotiation essential.
- Customer service oriented with strong interpersonal skills.
- Ability to multi-task, stay focused, and self-manage in a fast-paced environment.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Ability to type swiftly and accurately (20+ words per minute).
- Reliable with ability to maintain regular attendance and punctuality.
- Strong team orientation and customer focus.
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