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Insurance Customer Support Specialist

1 week ago

Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Job Description and Requirements
We are seeking highly skilled Customer Service Representatives to join our night shift team. As a CSR - Contact Center (Insurance Account), you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Key qualifications include:

* College graduate or undergraduate with relevant work experience
* Excellent written and verbal communication skills
* Proficiency in MS Office applications

Key Skills and Qualifications
* Strong customer focus and adaptability to different personality types
* Ability to work in a multi-shift environment, including holidays
* Effective time management and prioritization skills