Appointment Scheduling Representative

3 weeks ago


Ermita, Philippines Cyberbacker Full time

We are seeking a skilled and dedicated Appointment Scheduling Representative to join our team at Cyberbacker. As an Appointment Setter, you will play a crucial role in scheduling appointments with clients, ensuring seamless communication and excellent customer service.

The ideal candidate will have:

  • Excellent English communication skills (both verbal and written)
  • Comfortable making phone calls, memorizing, and delivering call scripts
  • Strong customer service orientation and listening abilities

In this role, you will be responsible for:

Key Responsibilities:
  1. Scheduling appointments with clients through various channels, including calls, texts, and emails
  2. Nurturing leads until appointments are set, ensuring a high conversion rate
  3. Responding to inbound inquiries from prospects, providing valuable information and addressing concerns
  4. Updating the CRM system with relevant details after each interaction
  5. Coordinating calendars to ensure smooth appointment scheduling

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as opportunities for growth and professional development within the company. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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