Customer Service Representative

4 weeks ago


Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, and suggest relevant solutions to meet their needs
  • Open and maintain customer accounts, ensuring accurate and up-to-date information
  • Collaborate with internal teams to resolve customer complaints and issues
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Proficiency in computer software and web navigation
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer
  • A competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits
  • A dynamic and supportive work environment with opportunities for growth and development


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