Customer Service Representative

4 weeks ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gratitude Philippines. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding our products and services
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • At least a High School Diploma or equivalent
  • Previous experience in a BPO or customer service role is an advantage
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • A competitive salary range of 14k-18k
  • A dynamic and supportive work environment
  • Opportunities for career growth and development

How to Apply:

Interested candidates can submit their application by visiting our office at G/F Teleperformance Recruitment Hub, Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros Occidental. We are open Monday to Friday from 9am to 4pm with a lunch break from 12pm to 1pm.



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