Senior Customer Service Representative

5 days ago


Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Overview

TASQ Staffing Solutions is committed to delivering exceptional customer experiences through our talented team of professionals. As a senior customer service representative, you will play a vital role in ensuring that our clients receive the highest level of support and satisfaction.

Responsibilities

  • Deliver outstanding customer service and technical support to clients across various regions.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions, including data entry and issue resolution.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.
  • Meet or exceed productivity standards and performance metrics.

Requirements

To succeed in this role, you must possess:

  • A senior high school diploma; some college education is preferred.
  • Excellent Italian and English communication skills (B2 level).
  • At least 1-year experience providing product technical support in a call center environment, demonstrating professional phone skills.
  • Knowledge of Windows applications (Microsoft Word and Excel) or similar software applications; proficiency preferred.
  • Demonstrating accurate data entry at a minimum of 40 words per minute.
  • The ability to listen and type simultaneously is critical.
  • Phone sales experience is preferred.


  • Manila, National Capital Region, Philippines Fejobs Human Resources Management Service Full time

    Job OverviewAt Fejobs Human Resources Management Service, we are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a member of our customer service team, you will play a critical role in delivering exceptional service to our clients.


  • Manila, National Capital Region, Philippines Jocson College Inc. Full time

    Job SummaryJocson College Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.The ideal candidate will have excellent communication skills, with the ability to articulate complex technical...


  • Manila, National Capital Region, Philippines DME Service Solutions Full time

    About the RoleThis position is responsible for managing a team of customer service representatives and overseeing call center operations.You will work closely with senior stakeholders to determine values and mission and plan for short and long-term goals.Recruit, select, hire, and train new call center personnel.Prepare call center performance reports by...


  • Manila, National Capital Region, Philippines Probe CX Full time

    About the roleProbe CX is seeking an enthusiastic Customer Service Representative (CSR) to join our team in Eastwood, Quezon City. This full-time role will involve providing exceptional customer service to our financial technology clients. As a CSR, you will be the primary point of contact for our customers, handling inquiries, troubleshooting issues, and...


  • Manila, National Capital Region, Philippines Nexus Recruitment Group Full time

    Customer Service Representative (Local Healthcare Account)Job Title: Customer Service Representative - Local Healthcare AccountLocation:Rockwell Business Center, Tower 2, Rockwell Business Center, OrtigasJob Type:Full-time, Onsite (One-day virtual processing)Job Description:We are seeking a dedicated and compassionate Customer Service Representative to join...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Job Description:As a Customer Service Representative, you will be responsible for providing excellent service to our clients via phone, email, and chat. You will analyze and resolve issues received from the customer, escalating calls to the next level if necessary.About You:We are looking for an individual with at least 2 years of college education and 3...


  • Manila, National Capital Region, Philippines AlphaESS Full time

    Join us in shaping the future of sustainable energy solutions.Customer Service RepresentativeAs a leading provider of energy storage solutions, we seek an exceptional Customer Service Representative to deliver top-notch support to our clients.


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative for Healthcare Clients to join our team. As a key member of our healthcare division, you will be responsible for providing exceptional customer service to our clients in the healthcare sector.Key Responsibilities:Answer Calls and Inquiries: Respond to calls and...


  • Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full time

    Job Summary:We are looking for a talented Customer Service Representative to join our team at ePERFORMAX Contact Centers Corporation. As a Customer Service Representative, you will be responsible for providing high-level technical support and exceptional customer service via phone and email. You will also be expected to track and monitor the status of issues...


  • Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    Job Overview:We are currently looking for a Customer Service Representative Lead who can handle a high volume of customer calls and emails. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work under pressure in a fast-paced environment.Responsibilities will include answering customer inquiries,...


  • Manila, National Capital Region, Philippines KABUHAYAN NAMIN INC. Full time

    About KABUHAYAN NAMIN INC.We are a trusted distributor company dedicated to providing high-quality products and exceptional service to our clients. Our team is passionate about delivering top-tier customer support, and we're looking for a Customer Service Representative to join us.


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and/or services.HMO / Paid trainingsVirtual processNon voice / Voice International account


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and/or services.HMO / Paid trainingsVirtual processNon voice / Voice Local account/International account


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.HMO / Paid trainingsVirtual processNon voice / Voice / Local account


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and/or services.HMO / Paid trainingsVirtual processNon voice / Voice Local account/International account


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and/or services.HMO / Paid trainingsVirtual processNon voice / Voice Local account/International account


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our telecommunications team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for...


  • Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time

    The Spanish Language Customer Service Representative will be responsible for providing exceptional customer support to Spanish-speaking customers. This role requires fluency in both Spanish and English, strong communication skills, and the ability to address customer needs in a professional and timely manner. The representative will assist with inquiries,...


  • Manila, National Capital Region, Philippines MCI Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat. You will troubleshoot basic technical issues, build strong relationships with...


  • Manila, National Capital Region, Philippines API Delevan, Inc. Full time

    Job OverviewWe are seeking a highly skilled professional to fill the position of Senior Customer Care Representative. This individual will be responsible for handling complex customer inquiries and resolving issues in a timely and effective manner.Key ResponsibilitiesCustomer Support: Respond to customer inquiries via phone, email, and chat, and provide...