Talent Acquisition Lead at Tata Consultancy Services

3 days ago


Taguig, National Capital Region, Philippines Tata Consultancy Services Full time
Job Overview

We are looking for a highly motivated and results-driven RPO Operations Manager to join our team at Tata Consultancy Services. In this critical role, you will oversee the entire RPO process, from initial sourcing to final placement, ensuring exceptional customer satisfaction and delivering high-quality results.

Responsibilities:

  • Manage a team of recruiters and coordinators to deliver end-to-end RPO services, meeting or exceeding client expectations and achieving targeted service level agreements (SLAs).
  • Develop and maintain relationships with clients, vendors, and internal stakeholders to ensure seamless communication and coordination throughout the recruitment process.
  • Create and implement metrics, reporting mechanisms, and continuous improvement strategies to assess RPO performance and identify areas for enhancement.
  • Collaborate with cross-functional teams to integrate RPO processes with overall business strategies, ensuring alignment with company goals and objectives.
  • Identify opportunities for process improvements, cost savings, and revenue growth, and develop plans to implement changes and achieve desired outcomes.


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