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Client Relationship Management Executive
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We are seeking a highly motivated and experienced Client Relationship Management Executive to join our team at GUR LAVI, CORP. The successful candidate will have a proven track record of managing client relationships and ensuring customer satisfaction.
Responsibilities:- Manage client relationships and ensure customer satisfaction
- Develop and implement processes and procedures to improve the efficiency and effectiveness of the service delivery team
- Oversee the budget and resources for the service delivery team
- Monitor and report on the performance of the service delivery team, including service levels and client satisfaction
- Collaborate with other departments and teams to ensure smooth service delivery
The ideal candidate will have strong communication skills, be able to work effectively in a team environment, and have industry certifications such as ITIL or COBIT.