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Client Relationship Management Executive

3 weeks ago


Manila, National Capital Region, Philippines GUR LAVI, CORP. Full time
Client Relationship Management Executive

We are seeking a highly motivated and experienced Client Relationship Management Executive to join our team at GUR LAVI, CORP. The successful candidate will have a proven track record of managing client relationships and ensuring customer satisfaction.

Responsibilities:
  1. Manage client relationships and ensure customer satisfaction
  2. Develop and implement processes and procedures to improve the efficiency and effectiveness of the service delivery team
  3. Oversee the budget and resources for the service delivery team
  4. Monitor and report on the performance of the service delivery team, including service levels and client satisfaction
  5. Collaborate with other departments and teams to ensure smooth service delivery

The ideal candidate will have strong communication skills, be able to work effectively in a team environment, and have industry certifications such as ITIL or COBIT.