Software Support Manager

1 week ago


Taguig, National Capital Region, Philippines Quess Full time
About the Position

We are seeking a skilled Software Support Manager to join our team at Quess. The successful candidate will be responsible for leading the transition of application features from development to production environments, driving continuous improvement initiatives, and optimizing business application service operations.

The ideal candidate will have a degree in technology, software engineering, or a related quantitative field, and more than 5 years of experience in a similar role. They should also have proficiency in relational databases, cloud services, incident and problem management, and programming languages.

Key Responsibilities:

  • Develop the Operations Enablement service catalogue
  • Run/Lead small to mid-sized projects related to operations
  • Drive continuous improvement initiatives and optimization of business application service operations
  • Lead smooth and quality-assured transition of application features from development to production environments

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