Luxury Fashion Account Specialist
3 days ago
Luxury Fashion is seeking a highly skilled Customer Support Representative to join its team. The ideal candidate will have at least 6 months of non-BPO customer-facing experience and be able to work on-site with rotating shifts. As a key member of the team, you will be responsible for providing exceptional customer service, responding to queries, and resolving issues in a timely and professional manner.
About Us:
Our company, Recruiter PH, values diversity and inclusivity, promoting a culture of respect and understanding among employees and customers alike. We strive to create a work environment that is conducive to creativity, innovation, and growth, where every individual has the opportunity to thrive and reach their full potential.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or chat, addressing client inquiries and concerns promptly and professionally.
- Respond to customer feedback, escalating issues to senior representatives if necessary.
- Collaborate with colleagues to resolve complex customer complaints.
- Stay up-to-date with product knowledge and services offered by Luxury Fashion.
Requirements:
- At least 6 months of non-BPO customer-facing experience.
- Completed at least 2 years of college without back subjects.
- Strong communication and problem-solving skills.
- Positive attitude and high level of energy.
What We Offer:
A competitive salary and benefits package, including opportunities for growth and development within the company.
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