Luxury Retail Manager

4 days ago


Manila, National Capital Region, Philippines Christian Dior Couture Full time

Company Overview

Christian Dior Couture is a renowned luxury fashion brand that offers an exceptional client experience. As a Department Manager, you will play a key role in driving sales and business performance while providing unparalleled service to our clients.

Job Description

Driving Sales / Business Performance

  • Lead the department to achieve sales targets and monitor its performance closely.
  • Motivate the team to deliver excellent client service and maximize sales opportunities.
  • Develop and implement strategies to improve selling techniques, clientele, and product knowledge.

Client Development Management

  • Lead the department to recruit new clients and maintain existing relationships.
  • Promote cross-selling and upselling opportunities to increase client loyalty.
  • Support boutique events and private appointments to drive client development.

People Management and Development

  • Manage and motivate the department to achieve exceptional results.
  • Set individual and department goals with your staff and monitor their progress regularly.
  • Provide constructive feedback and coach staff for performance improvement.

Boutique Operations and Back of House Management

  • Manage daily operations of the department and act as Boutique-in-charge when needed.
  • Ensure the upkeep of selling space, visual merchandising, and store image.
  • Cooperate with BOH and Merchandising teams on inventory management and replenishment.

Required Skills and Qualifications

  • Minimum 7 years of relevant experience in luxury retail industry, with at least 4 years at managerial level.
  • Target-oriented, client-centric, and able to drive for results.
  • Strong leadership, communication, and interpersonal skills.

Benefits

We offer a competitive compensation package, opportunities for career growth, and a dynamic work environment.



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