Sales and Technical Support Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱450,000

We are seeking a skilled Sales and Technical Support Specialist to deliver exceptional customer experiences.

This role requires strong communication skills, technical knowledge, and a passion for helping others.

Key Responsibilities:
  • Provide top-notch customer support through various communication channels
  • Sales assistance, including answering customer inquiries and resolving issues
  • Collaborate with internal teams to resolve complex technical problems
Required Skills and Qualifications:
  • Confident and friendly communicator with professional phone manner
  • Deep interest in technology and ability to explain complex concepts in plain language
  • Patient, empathetic, and great at calming frustration
  • Logical thinker with a knack for troubleshooting
Bonus Points:
  • Experience using project management tools such as Zoho One, Jira, Trello, or Confluence
  • Knowledge of smart home technology (WiFi, CCTV, intercoms, access control, etc.)

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