Customer Service Ambassador
12 hours ago
At Valeros Business Company, we're seeking a skilled Customer Service Representative to join our team in a virtual setting.
The ideal candidate will have excellent communication skills, be able to work independently, and provide top-notch customer support. If you're a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, we'd love to hear from you.
About the RoleThis full-time position involves handling customer inquiries, resolving issues, and providing support via various channels. You'll be part of a dynamic team that's committed to driving customer satisfaction and loyalty.
Key Responsibilities:- Respond to customer inquiries and resolve issues efficiently
- Provide accurate and timely information on company products and services
- Collaborate with colleagues to ensure seamless customer experience
- Stay up-to-date with company policies and procedures
To succeed in this role, you'll need:
- A high school diploma or equivalent
- At least 3 months of BPO experience (or 12 months of customer-facing experience)
- Excellent English communication skills
- Strong problem-solving and conflict resolution abilities
We offer a competitive salary of up to PHP 28,000 per month, depending on the campaign. You'll also have the opportunity to develop your skills and advance in your career with our company.
Please note that this is a blended role, which means you'll be working with customers through various channels, including chat, email, and phone. As a valued member of our team, you'll receive comprehensive training to ensure your success in this role.
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