Customer Service Ambassador

2 weeks ago


Pasay, National Capital Region, Philippines Trinity Workforce Solution Inc Full time
Customer Service Representative

At Trinity Workforce Solution Inc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Collaborate with internal teams to resolve complex customer issues
  • Monitor and report on customer feedback and sentiment
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in using technology and software applications to manage customer interactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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