
Compliance Training Manager
3 days ago
As a key member of our Integrated Compliance Services team, you will be responsible for conducting compliance training monitoring and follow-up. You will compile statistics and improve existing training tracking tools and follow-up mechanisms.
- Conduct compliance training monitoring and follow-up by compiling statistics and improving existing training tracking tools and training follow-up mechanisms.
- Act as the one-stop help-desk service for advising and supporting stakeholders on the use of the compliance training platform, including exploring Compass functions, coordinating Compass usage training, and responding to employees' inquiries on Compass.
- Perform simple LMS troubleshooting for employees.
- Stay up-to-date on new compliance training resources and developments in the industry, and provide recommendations to the GCT team.
- Research and promote the use of digital training platforms for stakeholders.
- Update eLearning modules and training materials as needed.
- Support global and regional campaigns and activities for Compliance.
- Support the development of compliance professional development strategies, plans, and programs.
- Coordinate various projects with subject matter experts and other stakeholders.
- Collaborate across segments and compliance lines to promote best-in-class user experiences.
Required Qualifications:
- A minimum of 1 year of hands-on experience with Learning Management System (LMS) administration is required to support compliance training and troubleshoot LMS issues.
- A Bachelor's degree in Education, Business, Communications, Hospitality, or a related field is necessary to understand and manage training content effectively.
Preferred Qualifications:
- Technical Proficiency: The candidate should be tech-savvy, able to explore and utilize digital training platforms, and perform basic troubleshooting.
- Communication and Collaboration Skills: Strong communication skills are essential for advising stakeholders, coordinating training, and collaborating across segments to ensure seamless user experiences.
- Adaptability and Initiative: The candidate should be detail-oriented, proactive in resolving issues, and adaptable to change, with a positive attitude and willingness to learn to support global and regional compliance initiatives.
Benefits:
- We empower you to learn and grow in your career.
- We recognize and support you in a flexible environment that prioritizes well-being and inclusion.
- As part of our global team, we support you in shaping the future you want to see.
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