Help Desk Operator

2 weeks ago


Manila, National Capital Region, Philippines Trabaho Hanap PH Full time
Help Desk Role

We are looking for a highly organized and customer-focused Help Desk Operator to join our team. As a Help Desk Operator, you will provide timely and effective assistance to customers via phone, email, or chat, ensuring their issues are resolved efficiently and professionally.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex customer issues
  • Maintain accurate records of customer interactions
  • Participate in ongoing training and development programs to enhance skills and knowledge

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity


  • Help Desk

    3 weeks ago


    Manila, National Capital Region, Philippines Thankz Global Staffing Full time

    Hybrid - Manila 1-3 Yrs Exp Master Full-timeJob DescriptionDescription(This is not a freelancing gig)We're Hiring: Remote Help Desk & Training SpecialistAre you tech-savvy, love problem-solving, and enjoy helping teams succeed? We're looking for a Remote Help Desk & Training Specialist to support our team in adopting and mastering Smart Service Cloud...


  • Manila, National Capital Region, Philippines ConnectOS Full time

    Are you a motivated and experienced Help Desk Coordinator looking for a new challenge?About the RoleWe are seeking a Help Desk Coordinator to join our team at ConnectOS.In this role, you will be responsible for providing technical support to end-users, troubleshooting issues with desktop applications and hardware, and resolving connectivity problems to...


  • Manila, National Capital Region, Philippines Pntc Full time

    PNTC Colleges – Maritime Training Center is seeking a highly skilled Help Desk Technician to provide technical support to staff and students. This is a full-time role that offers opportunities for professional growth and development.About the Position:Respond to help desk tickets in a timely mannerProvide accurate and efficient solutions to technical...


  • Manila, National Capital Region, Philippines ADEC Innovations Full time

    The Help Desk Operations Coordinator supports the delivery of high-quality technical support to ADEC Innovations' customers. The ideal candidate will possess excellent communication skills, technical aptitude, and a customer-centric approach.Primary Responsibilities:Manage incoming customer inquiries and technical requests through various communication...


  • Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is seeking a highly motivated Help Desk Specialist to support our operations. As a Help Desk Specialist, you will provide technical assistance to customers and resolve their queries efficiently.To be successful in this role, you should have at least 6 months of relevant experience and a strong background in Service Desk,...


  • Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Job SummaryHCL Technologies Philippines Inc is seeking a Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing technical support to our clients via phone, email, or chat.Key Responsibilities:Respond to client inquiries and resolve technical issues.Document and track tickets in the IT Service Desk...

  • Help Desk Team Lead

    5 days ago


    Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Key ResponsibilitiesProvide Technical Support: Offer expert technical assistance to customers via phone, email, or chat.Manage Help Desk Operations: Oversee the daily activities of the help desk team, ensuring timely resolution of customer issues.Develop Processes: Collaborate with the team to streamline processes and improve overall efficiency.Train and...

  • Help Desk Team Lead

    5 hours ago


    Manila, National Capital Region, Philippines Total Information Management Corp. Full time

    The Help Desk Team Lead is responsible for leading and supervising the Help Desk team to ensure the efficient and effective delivery of IT support services. This role involves managing service desk tickets, addressing hardware and software issues, and providing first-line support.


  • Manila, National Capital Region, Philippines Wipro Technologies Full time

    Job DescriptionThe purpose of this role is to serve as the first point of contact for B2B users who call Wipro Service Desk to troubleshoot appropriate end-user issues in line with Wipro's Service Desk objectives.Key ResponsibilitiesService Desk OperationsFollow standard service desk operating procedures by accurately logging all service desk tickets using...


  • Manila, National Capital Region, Philippines DOXA Talent Full time

    Required Skills and QualificationsA Bachelor's degree in a related field or equivalent experienceMinimum 2 years of experience in IT as a Service Desk/Help Desk SupportCompTIA A+ and Network+ certifications requiredStrong computer aptitude and expertise with Microsoft 365 applicationsExcellent communication and problem-solving skills

  • Help Desk Coordinator

    5 hours ago


    Manila, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    About the RoleThe CBRE D&T Help Desk Coordinator will be responsible for coordinating the operations and performances of the global service desk to resolve client issues effectively and efficiently. This role is part of the D&T Support job function, providing technical support and solutions to internal users.Key Responsibilities:Act as the primary contact...

  • Help Desk Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines Integrated Computer Systems Inc. (ICS) Full time

    About the Job:We are looking for a highly skilled Help Desk Engineer to join our team at Integrated Computer Systems Inc. (ICS). The ideal candidate will have excellent technical knowledge and be able to provide prompt and effective support to our customers.Main Responsibilities:Ticket Management: Manage help desk tickets efficiently, ensuring that all...

  • Help Desk Analyst

    7 days ago


    Manila, National Capital Region, Philippines Emply Denmark Full time

    Help Desk Role:The Help Desk Analyst will be responsible for supporting the IT service desk activities across Emply Denmark offices. This includes providing first and second-level support to analyze and diagnose IT-related issues, as well as reporting to the IT Service Desk Supervisor based in Manila.Main Responsibilities:Support workstations, laptops, thin...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Nezda Technologies, Inc. is seeking an IT Service Desk professional to join our team. The successful candidate will be responsible for providing technical assistance to our clients, resolving technical issues related to Active Directory, MS Office applications, and other IT-related problems.Requirements:The ideal candidate will have:At least 1 year BPO TSR /...

  • Help Desk Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Help Desk Engineer to join our IT team.Key ResponsibilitiesRespond to customer inquiries and requests for technical assistance.Analyze and resolve customer problems in a timely and efficient manner.Collaborate with cross-functional teams to ensure seamless issue resolution.Develop and...

  • Help Desk Specialist

    2 weeks ago


    Manila, National Capital Region, Philippines Petron Corporation Full time

    We're seeking a skilled and customer-focused Help Desk Specialist to join our team. As a Help Desk Specialist, you will provide technical support to our customers, troubleshoot and resolve issues efficiently, and maintain accurate records of interactions.Key Responsibilities:Providing technical assistance to customers via phone, email, and live...

  • Help Desk Team Lead

    4 hours ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    About the Position:The Help Desk Team Lead will be responsible for leading the help desk team and ensuring seamless delivery of IT services to our clients. The ideal candidate will have excellent leadership skills, a strong understanding of IT service management, and the ability to communicate effectively with stakeholders.Responsibilities:Lead the help desk...

  • Help Desk Analyst

    5 days ago


    Manila, National Capital Region, Philippines Netrix Global Full time

    Job SummaryThe Help Desk Analyst position is available at Netrix Global. We are looking for an individual who can provide technical support to clients and ensure that their issues are resolved in a timely manner.ResponsibilitiesClient Support: Respond to client inquiries via phone, email, and instant messaging regarding technical issues with Netrix...

  • Help Desk Specialist

    2 weeks ago


    Manila, National Capital Region, Philippines Lingua-Franca Services Inc. Full time

    Are you a highly skilled Help Desk Specialist looking for a new challenge? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?We are seeking talented individuals to join our Help Desk team at Lingua-Franca Services Inc. As a specialist in this role, you will be responsible for providing technical support,...


  • Manila, National Capital Region, Philippines Permworks Full time

    We are seeking a highly motivated and experienced Help Desk Specialist to join our support team at Permworks.About the RoleThis is an exciting opportunity for individuals who are passionate about providing exceptional customer service and have a strong technical background.We require someone with at least 3 years of experience in customer support who can...