IT Helpdesk Associate
6 days ago
Welcome to J-K Network Services
We are a leading IT firm dedicated to digital transformation. Our company profile highlights our commitment to supporting businesses and their stakeholders.
Job Description
As a Customer Service Agent, you will be responsible for answering customer inquiries, assisting with product selection, and resolving customer complaints. If you have a Bachelor's degree and at least one year of experience in a customer service role, we encourage you to apply.
Key Responsibilities
- Provide exceptional customer service via chat
- Support customers in making informed purchasing decisions
- Address customer concerns and find suitable solutions
What We Offer
- A comprehensive benefits package including HMO and 13th month pay
- Vacation and sick leave credits
- A competitive salary of PHP 20,000 - PHP 25,000 per month
Work Environment
This is a night shift position based in Antipolo City. We foster a collaborative and dynamic work environment that promotes growth and development.
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