AR Claims Coordinator
3 days ago
About the Role
We are looking for a highly motivated AR Claims Coordinator to join our team at Canon Australia. In this role, you will be responsible for providing expert customer service and claims/RMA support to external customers, processing claims within Canon CCI policy and procedures, and establishing coordination with different stakeholders involved in processing claims/returns.
Responsibilities and Requirements
- Provide expert customer service and claims/RMA support to external customers
- Process claims within Canon CCI policy and procedures
- Ensure accuracy and proper investigation needed in every claim document received
- Timely resolution and verification on each type of claims
- Establish coordination with different stakeholders involved in processing claims/returns
What We Offer
- Bachelor's degree
- Minimum 1 year of experience working in an accounts receivable/banking environment
- Excellent systems and process knowledge
- Excellent communications skills - both verbal and written
- High level of accuracy and a strong work ethic
- Knowledge on Cash application is an advantage but not required
- Intermediate to advanced experience in Microsoft Office Suite (such as Outlook, Word, Excel and Power Point)
- Excellent time management and prioritization skills
- Ability to work independently and also as part of a wider team
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