AR Claims Coordinator

3 days ago


Angeles City, Central Luzon, Philippines Canon Australia Full time

About the Role

We are looking for a highly motivated AR Claims Coordinator to join our team at Canon Australia. In this role, you will be responsible for providing expert customer service and claims/RMA support to external customers, processing claims within Canon CCI policy and procedures, and establishing coordination with different stakeholders involved in processing claims/returns.

Responsibilities and Requirements

  • Provide expert customer service and claims/RMA support to external customers
  • Process claims within Canon CCI policy and procedures
  • Ensure accuracy and proper investigation needed in every claim document received
  • Timely resolution and verification on each type of claims
  • Establish coordination with different stakeholders involved in processing claims/returns

What We Offer

  • Bachelor's degree
  • Minimum 1 year of experience working in an accounts receivable/banking environment
  • Excellent systems and process knowledge
  • Excellent communications skills - both verbal and written
  • High level of accuracy and a strong work ethic
  • Knowledge on Cash application is an advantage but not required
  • Intermediate to advanced experience in Microsoft Office Suite (such as Outlook, Word, Excel and Power Point)
  • Excellent time management and prioritization skills
  • Ability to work independently and also as part of a wider team


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