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People Operations Manager

1 week ago


Makati City, National Capital Region, Philippines Gateway Search Full time
Key Responsibilities

As an HR Generalist and Business Partner, your key responsibilities will include:

  • Partnering with Corporate / Business Unit HR and local management teams to drive HR functional excellence and process improvement
  • Implementing and executing standard HR policies across business units
  • Providing strategic solutions to HR-related issues, ensuring compliance of HR processes
  • Acting as an HR Business Partner to oversee the complete employee life cycle, from recruitment to offboarding

We are looking for someone with strong business and HR acumen, preferably from fast-paced and volatile work environments. A working background in MNC establishment and call center environment will have an added advantage.

Required skills and qualifications include:

  • Minimum 8-10 years relevant experience with HR generalist/Human Resources Business Partner function and 3-5 years leading exposure
  • Strong business and HR acumen, preferably from fast-paced and volatile work environments
  • Working background in MNC establishment and call center environment will have an added advantage
  • Prior experience working as multifaceted HR in supporting in-house call center will be preferred
  • Good HR competencies and well-versed with Philippines employment regulations/labour law
  • Stakeholder management skills and effective problem-solving
  • Good written and communication skills, ability to interface effectively with different levels of people
  • Agile, CAN-DO attitude with growth mindset
  • Self-motivated, able to work independently with minimal supervision