Customer Retention Specialist
1 day ago
As a key player in our team, you will play a pivotal role in driving customer engagement and retention through strategic initiatives.
Key Responsibilities- Develop and execute multi-channel campaigns to boost customer interaction and loyalty.
- Analyze customer behavior and campaign results to optimize performance.
- Collaborate with cross-functional teams to ensure CRM efforts align with business objectives.
- Plan, launch, and refine email, push notifications, SMS, and in-game messaging campaigns.
- Implement data-driven strategies to improve campaign efficacy.
- Work closely with creative and marketing teams to deliver compelling campaign assets.
- Extract actionable insights from customer behavior and campaign metrics.
- Use data to inform personalized messaging and offer strategies across customer lifecycle stages.
- Monitor and report on key metrics such as customer lifetime value, retention, engagement, and churn.
You'll have the opportunity to grow within a dynamic and innovative organization where your skills and expertise directly impact business success.
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Customer Retention Strategist
2 days ago
Province of Palawan, Mimaropa, Philippines beBeeRetention Full time $60,000 - $80,000About Our Customer Retention RoleWe're seeking a skilled professional to own and execute our customer retention strategy. This role combines lifecycle marketing, VIP engagement, membership growth, and customer advocacy expertise.You'll design automated customer journeys that foster loyalty, build programs that turn customers into brand promoters, and create...
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Senior Customer Retention Manager
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerSuccess Full time $70,000 - $110,000About the RoleAs a critical member of our sales organization, you will be responsible for driving customer retention and expansion in a rapidly scaling B2B environment. This role involves owning complete customer lifecycle management from onboarding through renewal and expansion.You will manage a portfolio of key accounts, identifying growth opportunities...
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Customer Success Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerSuccess Full time ₱1,500,000 - ₱2,000,000Customer Success SpecialistWe are seeking a skilled Customer Success Specialist to drive customer satisfaction and growth through data-informed strategies and proactive customer engagement.This role plays a vital part in reducing customer churn, improving the customer journey, and aligning with our long-term retention and satisfaction goals.Key...
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Digital Customer Engagement Specialist
2 days ago
Province of Palawan, Mimaropa, Philippines beBeeCrm Full time ₱900,000 - ₱1,200,000We are seeking a strategic, results-driven CRM professional to lead our customer relationship management strategy.Key Responsibilities:Develop and execute the CRM strategy across various channelsAnalyse customer data and campaign performance to uncover insights and improve targetingLeverage customer insights to drive program enhancements that increase...
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Customer Experience Expert
2 days ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerExperience Full time ₱1,500,000 - ₱2,500,000As a specialist in delivering exceptional customer experiences, you will be the primary point of contact for addressing inquiries about our products and services.We are seeking a passionate individual who embodies our core values and brand ethos. The ideal candidate is customer-focused, solution-oriented, and driven by curiosity.You will be responsible for...
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Career Opportunities
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerSuccess Full time ₱1,249,500 - ₱1,987,900Job OverviewA retention-focused professional will be responsible for enhancing customer loyalty. This involves developing strategic initiatives to improve user experience and minimize churn.Key Responsibilities:Analyze key metrics to inform retention strategies.Collaborate with cross-functional teams to enhance UI/UX and reduce churn.Design solutions to...
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Customer Experience Expert
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeSpecialist Full time ₱3,000 - ₱5,000Customer Support SpecialistWe are seeking a highly skilled individual to join our team as a Customer Support Specialist. The successful candidate will be responsible for providing exceptional support to clients, addressing their queries and concerns, and ensuring timely resolutions.The ideal candidate will have a strong passion for delivering top-notch...
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Province of Palawan, Mimaropa, Philippines beBeeCustomerSuccess Full time ₱900,000 - ₱1,200,000About the RoleWe are seeking a skilled Customer Success Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring the success of our customers by providing exceptional support and service.Key Responsibilities:Manage a high volume of customer interactions via phone and email, providing timely and effective...
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Expert Customer Service Representative
2 days ago
Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱45,000 - ₱50,000Customer Experience Expert OpportunityWe are seeking a passionate and customer-centric individual to join our team as a Customer Experience Specialist.About the Role:This role is perfect for someone who excels at providing exceptional customer service through various channels, ensuring all interactions are approachable, optimistic, considerate, accurate, and...
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Deliver Exceptional Customer Experiences
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerExperience Full time ₱450,000 - ₱500,000Customer Experience Specialist RoleWe are seeking a dedicated professional with a passion for delivering exceptional customer support.About The JobYou will be responsible for providing top-notch customer service across various communication channels, including email, live chat, phone, and social media.Your key objectives will include:Delivering customer...
