Data Entry and Customer Support Professional
6 hours ago
Location: Remote
Job Description:
We are seeking a skilled Customer Service and Data Entry Specialist to manage orders, process data accurately, and deliver exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.
Key Responsibilities:
- Order Processing: Enter, update, and verify orders, ensuring accuracy and attention to detail.
- Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
- Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
- Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
- Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account.
- Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
- Account Monitoring: Track account performance, report discrepancies, and optimize workflows.
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