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Operational Excellence Specialist

2 weeks ago

Paranaque City, Calabarzon, Philippines Straive Full time
Job Description:
As an Operational Excellence Specialist at Straive, you will play a key role in optimizing organizational resources and infrastructure for efficient operations. Your responsibilities will include forecasting future demands, assessing current capabilities, and collaborating with teams to align plans with organizational goals.

Key Responsibilities:
  • Evaluate the capacity of our infrastructure and identify areas for improvement.
  • Assess resource utilization and develop strategies to optimize it.

Demand Forecasting and Planning:

Collaborate with cross-functional teams to understand projects and forecast future capacity needs. Develop and implement data-driven strategies to ensure we meet business objectives.


Communication Skills:
  • Effectively communicate technical concepts to diverse stakeholders.

Qualifications:
  • Minimum of 2 years of experience in BPO industry.
  • Proven capacity planning experience in a large-scale IT environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools.
  • Excellent communication and interpersonal skills.
  • Knowledge of cloud computing and virtualization.
  • Familiarity with project management principles.
  • Detail-oriented with accuracy in analysis and reporting.