Japanese Language Technical Expert
3 days ago
Our company was founded in America and has become a leading expert in nutrition, pharmaceuticals, and diagnosis. We take pride in delivering exceptional services to our clients.
Job Responsibilities
- Respond to customer inquiries regarding medical device issues
- Provide first-level support through troubleshooting and analysis
- Document customer concerns and inquiries using established procedures
- Evaluate opportunities for process improvements
- Perform additional tasks as required
Recruitment Process
We follow a rigorous recruitment process to ensure we find the best candidates for the role. This includes:
- An initial interview via telephone
- A written assessment via Skype
- A video interview with the team leader and manager
- A language assessment with a Japanese client
- A job offer
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