Education Program Director

1 week ago


Taguig, National Capital Region, Philippines Helloconnect Full time
About the Role:

This is an exciting opportunity to join our team as an Instructional Designer.

The primary purpose of this role is to create and refine high-quality learning content for our staff and produce materials for our trainers to roll out for all international markets.

Main Responsibilities:
  • Create and maintain a catalog of available training should TLs or Operations request a particular training be assigned to their agents.
  • Stay informed about changes in policies, procedures, products, or expectations relevant to CC and update/create training program materials and assessments.

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