Workforce Management Consultant

Tech Mahindra Ltd. (IT) is committed to building a world-class workforce, and as a Workforce Management Director, you will play a critical role in achieving this goal. In this position, you will oversee the planning, implementation, and evaluation of workforce management strategies, ensuring that our organization has the right talent in place to drive...

About TASQ Staffing SolutionsWe are seeking a highly experienced Workforce Manager to join our team. The ideal candidate will have a proven track record in managing workforces and teams, with a strong background in using ERlang tools.Key Responsibilities:Manage and develop a high-performing workforce management team.Utilize ERlang tools to optimize workforce...

Key skillsWorkforce ManagementMicrosoft ExcelWFM toolsService adherence modelsPIONEERING ACCOUNTPosition: Workforce Management ExecutiveNature of Account: Airlines, TravelType of Support: WFM - Support FunctionsWork arrangement: Work onsite dailySite assignment: Cebu CitySalary: up to 35KShift Schedule: Rotational (24/7) Schedule | No fixed day offStart...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

WORKFORCE MANAGEMENT EXECUTIVE Job DescriptionRole PurposeThe purpose of the role is to ensure updating and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏Job Responsibilities:1. Design & generate MIS...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Job Overview:In a fast-paced retail environment, Trinity Workforce seeks a skilled Team Lead to supervise and direct customer experience and support services. The ideal candidate will possess excellent communication skills, problem-solving approach, and knowledge of Voice reporting systems.Responsibilities:• Supervise and direct all customer experience and...

**Workforce Management Executive Job Summary**TASQ Staffing Solutions is seeking an executive workforce strategist to lead our workforce management efforts. This role requires a strong understanding of workforce planning, scheduling, and performance metrics.The successful candidate will have a proven track record in workforce management, with a strong focus...

Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...

**About the Role**We are seeking an experienced workforce planning expert to join our team at TASQ Staffing Solutions. In this role, you will be responsible for developing and implementing effective workforce management strategies.The ideal candidate will have a strong background in workforce planning, scheduling, and performance metrics. They will also have...

Minimum Requirements: - Bachelors Degree but undergraduates are welcome to apply- With at least 2 years of experience as Workforce Analyst in a BPO SETTING- Amenable to work onsite and ASAP

About BSA Solutions Inc.We are a talent outsourcing company that provides skilled professionals to businesses in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can collaborate and grow.Job Description:The Allocation and Compliance Coordinator plays a crucial role in ensuring efficient and...

Wipro Technologies is a leading technology services company that helps clients transform their businesses through innovative solutions.We are seeking a Strategic Workforce Management Specialist to join our team. As a key member of our workforce management function, you will be responsible for ensuring the updation and management of data related to client...

Work Arrangement: Work onsiteShift Schedule | Restdays: Rotational (24/7) Schedule | No fixed day offEducational Requirement:Atleast 2nd year College undergraduateVocational Diploma (2yrs.)Associate's Degree (2yrs.)College GraduateWork Experience:1. Atleast 2-4 years workforce management experience2. preferred has WFM tools knowledge; knowledge in service...

Job Overview: We are looking for a talented Real-Time Analyst (RTA) to join our dynamic team in the financial/cryptocurrency sector. As an RTA, you will play a crucial role in monitoring real-time performance metrics, optimizing workforce productivity, and maintaining service level agreements (SLAs) in a fast-paced environment.**Responsibilities:**Monitor...

Company Overview:Manpower Core Group Inc. is a leading provider of workforce management solutions.We are seeking an experienced Scheduler Coordinator to join our team.The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...

About the PositionThe Workforce Coordinator will play a critical role in ensuring the smooth operation of our teams. As a Workforce Coordinator, you will be responsible for managing team attendance, establishing quality standards, and providing coaching and performance feedback.Key ResponsibilitiesManage team attendance and ensure compliance with company...

Role PurposeThe purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders.͏Job Responsibilities:1. Design & generate MIS reports as per business requirements2. Timely data...

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...