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US Client Remote Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines MySigrid Part time

About Us

We are MySigrid, a Premium Executive and Personal Assistance Service staffed by humans powered by technology. Our mission is to optimize busy executives' lives by outsourcing day-to-day activities, allowing them to focus on their core business.

We utilize our proprietary Collaboration & Task Management Platform to solve tasks efficiently and collectively, improving quality, reducing human error, and increasing speed. This platform is designed to optimize the work processes of our Executive Assistants, enabling them to deliver world-class remote support to multiple clients while enjoying flexibility and work-life balance.

This role offers a unique opportunity to join a dynamic team of specialists who openly share their knowledge with colleagues. We value collaboration, emphasizing our core values: Integrity, Passion, Teamwork, Respect, Proactiveness, Accountability, and Determination.

In this position, you will be responsible for:

  • Email Management: Prioritize and respond to all emails promptly, ensuring efficient communication flow.
  • Meeting Support: Attend meetings, capture action items, and follow up on tasks as necessary.
  • Task Prioritization: Assist in creating and managing the executive's to-do list, prioritizing tasks based on importance and urgency.
  • Calendar Management: Utilize scheduling software to manage the executive's calendar, ensuring efficient use of time.
  • Daily Planning: Prepare daily bullet plans outlining critical tasks for the day, keeping the executive focused and organized.
  • Deal Flow Management: Manage and prioritize deal flow, supporting the deal process from inception to completion.
  • Meeting Preparation: Ensure the executive is fully prepared with background information and context before meetings and follow up on action items afterward.
  • Stakeholder Engagement: Engage with portfolio CEOs to gather metrics and monitor the performance of portfolio companies.
  • Project Management: Manage partner projects, brand/marketing initiatives, and events, ensuring successful execution and delivery.

To succeed in this role, you should have:

  • A bachelor's degree in business administration, finance, or a related field.
  • 2-3 years of related working experience dealing with foreign nationals.
  • A proven track record of successfully supporting C-suite executives or senior leadership.
  • Exceptional organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent verbal and written communication skills.
  • An analytical mindset with the ability to evaluate data and contribute to strategic decision-making.
  • Amenability to US Night Shift (Pacific Time) work schedule.
  • The ability to work up to 4 hours per day.
  • Availability to start immediately with available NBI and Fit to Work clearances.