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Customer Renewal and Upsell Professional
2 weeks ago
SolarWinds is seeking a Customer Renewal and Upsell Professional to join our team. In this role, you will be responsible for driving industry-leading renewal rates and maintaining a large volume of renewals. You will collaborate with customers, partners, and internal stakeholders to develop a trusted relationship with key accounts, customer stakeholders, and executive sponsors to drive high ROI on SolarWinds' products.
The ideal candidate will have 2+ years of experience in quota-carrying roles, particularly in technical sales. They will be responsible for prioritizing responsibilities within their customer segment, differentiating between accounts at risk and balancing daily activity and velocity sales. The candidate should have a strong sense of urgency combined with business acumen to manage multiple issues and/or projects successfully.
We're looking for an individual who is able to navigate and bring clarity to complex situations. If you're a sales professional with excellent communication skills and a strong work ethic, we want to hear from you.