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Operational Manager

1 week ago

Quezon City, National Capital Region, Philippines weSource Management Consultancy Firm Full time

We are seeking a highly skilled Operational Manager to join our team at weSource Management Consultancy Firm. This is an exciting opportunity for a strategic leader who can drive operational excellence and manage client relationships.

About the Job

The ideal candidate will have a proven track record of managing daily operations, developing policies and procedures, and leading high-performing teams. They will be responsible for conducting analyses of existing operations and processes, identifying areas for improvement, and devising new approaches to enhance efficiencies.

  • Key Responsibilities:
  • Manage daily operations to ensure efficiency, productivity, and quality across various departments.
  • Develop and implement operational policies and procedures to align with corporate goals and client success.
  • Conduct detailed analyses of existing operations and processes, identifying areas for improvement and devising new approaches to enhance efficiencies.
  • Collaborate with management on budgeting, planning, and reporting, including creating financial forecasts for key operational initiatives.
  • Communicate regularly with operating teams and management to present ideas, new processes, and findings based on analytics.
  • Manage staffing levels, supply requirements, and equipment needs, while also directing, training, and mentoring operations department team members.
  • Develop relationships across the organization, establish alliances with partners, and leverage analytical technology and tools effectively.
  • Ensure client satisfaction by managing client relationships, resolving issues, and identifying opportunities for growth.