Financial Fraud Investigator

3 days ago


Makati City, National Capital Region, Philippines Nityo Infotech Full time
Dispute Management Specialist

We are seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech in Makati. As a key member of our team, you will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes using approved dispute resolution processes.

Key Responsibilities:
  • Receive and handle disputes from member banks
  • Assess each dispute promptly and take genuine steps to resolve or clarify disputes
  • Determine priority for new cases or those with no documented recommended disposition
  • Resolve disputes containing appraisal/judgment
Requirements:
  • Graduate of any Business, Information Technology course or related discipline
  • Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement
  • 1 year experience in a bank's eBanking or ATM Center Operations

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about dispute resolution, we encourage you to apply for this exciting opportunity.


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