IT Service Desk Leadership Position in Eton Centris

7 days ago


Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time
About the Role:

We are seeking a seasoned Team Lead to spearhead our IT Service Desk operations at our Eton Centris location. This is an exciting opportunity for a leader with strong technical expertise and team management skills to drive excellence in service delivery.

Key Responsibilities:
  • Lead a high-performing team of up to 40 members, fostering a culture of collaboration and innovation.
  • Maintain and enhance technical knowledge to provide expert support to the team.
  • Cultivate a customer-centric approach, ensuring seamless service delivery and continuous improvement.
  • Develop and implement strategies to meet business objectives and improve overall service quality.

Requirements:
  • Minimum 3-4 years of experience in team leadership roles within a Service Desk environment.
  • Proven track record of managing teams effectively, with a focus on results-driven performance.
  • Excellent communication and interpersonal skills, with the ability to work closely with cross-functional teams.
  • Strong analytical and problem-solving skills, with a keen eye for detail and process optimization.
  • ITIL certification, with a deep understanding of industry best practices.

About TASQ Staffing Solutions:

TASQ Staffing Solutions is a reputable staffing agency dedicated to providing top talent to businesses across various industries. We pride ourselves on building long-term relationships with our clients and candidates, based on trust, integrity, and a shared commitment to excellence.

What We Offer:
  • A competitive salary of approximately $60,000 per annum, commensurate with experience.
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing for relaxation and rejuvenation.

How to Apply:

If you are a motivated and results-driven Team Lead with a passion for delivering exceptional service, please submit your application today. We look forward to connecting with you

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