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Tourism Operations Manager
3 weeks ago
We are seeking a highly skilled Tourism Operations Manager to lead our reservations team in Cebu City. The successful candidate will be responsible for managing the day-to-day activities of the team, ensuring excellent customer service and driving revenue growth.
About the Role:The ideal candidate will have a Bachelor's degree in Hospitality or a related field, with at least 3 years of experience in reservations, customer service, or call center settings. A minimum of 2 years of supervisory experience is required, with strong leadership and communication skills.
Key Responsibilities:- Lead and motivate a team of reservation agents to achieve sales targets and provide exceptional customer service
- Develop and implement strategies to improve operational efficiency and increase revenue
- Collaborate with other departments to ensure seamless operations
- Bachelor's degree in Hospitality or a related field
- At least 3 years of experience in reservations, customer service, or call center settings
- A minimum of 2 years of supervisory experience
- Strong leadership and communication skills
- Opportunity to work with a dynamic team in Cebu City
- Competitive salary and benefits package
- Professional development opportunities
