Quality Control Expert

1 day ago


Manila, National Capital Region, Philippines ISTA Solutions, Inc. Full time
Key Responsibilities:

As a Quality Control Expert at ISTA Solutions, Inc., you will play a crucial role in ensuring the quality of our services.

  • You will be responsible for developing and implementing quality assurance standards and processes.
  • Conduct regular audits to evaluate agent performance and compliance with established protocols.
  • IDentify areas for improvement and provide actionable feedback to agents and management.
Benefits
  • Competitive salary and benefits package.
  • Health insurance with free dependents.
  • Attendance bonus.


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