Current jobs related to Senior Coordinator for Healthcare Operations - Manila, National Capital Region - EXL Service Philippines, Inc.

  • Healthcare Operations Coordinator

    6 days ago

    Manila, National Capital Region, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full time

    Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Healthcare Business Associate. In this role, you will be responsible for supporting healthcare operations by accurately collecting and recording patient demographic information, managing customer interactions, and meeting performance metrics to enhance productivity and...

  • Senior Accounting Operations Manager

    6 days ago

    Manila, National Capital Region, Philippines Halcyon Marine Healthcare Systems, Inc. Full time

    About the RoleWe are seeking a highly skilled accountant to join our team at Halcyon Marine Healthcare Systems, Inc. As a Senior Accounting Operations Manager, you will play a key role in ensuring the accuracy and completeness of our financial data.ResponsibilitiesReviews and analyzes general ledger accounts, balance sheets, and income statement schedules...

  • Medical Allied Healthcare Professional

    7 days ago

    Manila, National Capital Region, Philippines access healthcare Full time

    We are seeking highly motivated and detail-oriented individuals to join our team at Access Healthcare. As a Prior Authorization Coordinator in the medical field, you will play a crucial role in ensuring the timely and accurate processing of prior authorization requests for medical procedures and treatments.About the Role:Review and process prior...

  • Healthcare Prior Authorization Specialist

    7 days ago

    Manila, National Capital Region, Philippines access healthcare Full time

    A career opportunity has arisen at Access Healthcare for a skilled Prior Authorization Specialist to join our team. In this role, you will be responsible for reviewing and processing prior authorization requests for medical procedures and treatments.Key Responsibilities:Review and process prior authorization requests from healthcare providers.Verify patient...

  • Healthcare Operations Manager

    1 day ago

    Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time

    Company Overview:Omega Healthcare Management Services Inc. is a leading provider of healthcare management services, dedicated to delivering exceptional patient care and administrative support.We are seeking a highly skilled and detail-oriented individual to join our team as a Healthcare Executive. This role will be responsible for providing exceptional...

  • Senior Healthcare Executive

    7 days ago

    Manila, National Capital Region, Philippines Teleperformance Full time

    Teleperformance Philippines seeks a highly experienced Senior Director of Healthcare to lead its healthcare vertical.About the RoleThis senior leadership position involves overseeing and optimizing operational processes to ensure client satisfaction and drive strategic initiatives. The successful candidate will have extensive experience in the healthcare...

  • Healthcare Operations Manager

    2 days ago

    Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time

    At Omega Healthcare Management Services Inc., we are seeking a skilled and dedicated AR Executive PHRN to join our team.About the JobThis is a rewarding opportunity to work in a dynamic environment where you will be responsible for managing various aspects of patient care services.We offer a competitive salary package and a range of benefits, including...

  • Healthcare Operations Director

    7 days ago

    Manila, National Capital Region, Philippines Teleperformance Full time

    Join Teleperformance Philippines in a critical leadership position as Senior Director of Healthcare.About the RoleThis senior leader plays a pivotal role in overseeing and optimizing operational processes within the healthcare vertical. The key responsibilities include ensuring client satisfaction, driving strategic initiatives, and leading large teams...

  • Healthcare Industry Specialist

    1 day ago

    Manila, National Capital Region, Philippines Maxicare Healthcare Corporation Full time

    Seniority Level and Employment TypeThis is an executive-level position, and the successful candidate will be employed on a full-time basis.The ideal candidate will have a strong understanding of the healthcare industry and excellent leadership and communication skills. Previous experience in channel sales and sales management is also essential.Industry and...

  • Prior Authorization Coordinator

    7 days ago

    Manila, National Capital Region, Philippines access healthcare Full time

    Access Healthcare is looking for a talented Medical Alliances Career Opportunity professional to join our team. In this role, you will be responsible for building strong relationships with healthcare providers and coordinating prior authorization requests for medical procedures and treatments.About the Position:Build strong relationships with healthcare...

  • Healthcare Prior Authorization Specialist

    3 days ago

    Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    Access Healthcare Services Manila, Inc. is a leading provider of healthcare solutions, seeking highly motivated and detail-oriented individuals to join our team as Prior Authorization Coordinators. This role is ideal for fresh graduates with a Medical Allied degree who possess excellent communication skills and are eager to build their careers in a BPO...

  • Healthcare Business Associate Manager

    6 days ago

    Manila, National Capital Region, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full time

    Job SummaryA Healthcare Business Associate is responsible for supporting healthcare operations by accurately collecting and recording patient demographic information, managing customer interactions, and meeting performance metrics to enhance productivity and ensure a positive client experience. This role involves working closely with providers, clients, and...

  • Healthcare Operations Coordinator

    3 days ago

    Manila, National Capital Region, Philippines AS White Global Full time

    AS White Global, a leading provider of private rehabilitation centers and co-located clinics within aged care facilities across Australia, seeks a dedicated individual to fill the role of Healthcare Support Specialist. This position plays a crucial part in managing internal and external communications, overseeing task execution, and ensuring seamless...

  • Healthcare Team Supervisor

    2 days ago

    Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    Job Summary: We are seeking a highly skilled Team Leader to join our team at Access Healthcare Services Manila, Inc. As a Team Leader, you will be responsible for overseeing the operations of our Pharmacy Utilization account and ensuring that our team delivers exceptional results.Key Responsibilities:Manage a team of professionals handling pharmacy...

  • Healthcare BPO Representative

    3 days ago

    Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    We strive to create a positive and inclusive work environment that supports the growth and development of our employees.Role Overview:This role is ideal for fresh graduates or those looking for a new challenge in the BPO healthcare industry.Main Responsibilities:Review and process prior authorization requests.Coordinate with healthcare providers and patients...

  • Medical Team Coordinator

    2 days ago

    Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time

    We are seeking a highly motivated and organized Medical Team Coordinator to join our team at Omega Healthcare Management Services Inc.About the PositionThis role involves coordinating medical activities and supporting healthcare professionals to deliver high-quality patient care.You will work closely with cross-functional teams to ensure seamless...

  • Healthcare Operations Specialist

    3 days ago

    Manila, National Capital Region, Philippines Theoria Medical Full time

    Theoria Medical is seeking a skilled Credentialing Specialist to support our operations. In this role, you will be responsible for maintaining accurate and up-to-date information for healthcare facilities, as well as onboarding new hires and managing equipment requests.This is a mid-senior level position that requires a minimum of 5 years of US Healthcare...

  • Patient Advocacy Coordinator

    1 day ago

    Manila, National Capital Region, Philippines Access Healthcare Services Full time

    About Us:Access Healthcare Services is a leading provider of healthcare solutions.We are committed to delivering high-quality care to our patients and providing a supportive work environment for our employees.As a Clinical Operations Specialist, you will play a critical role in our mission to provide exceptional patient care.

  • U.S. Healthcare Account Manager

    2 days ago

    Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    Job Description: We are seeking a highly skilled Team Leader to join our team at Access Healthcare Services Manila, Inc. As a Team Leader, you will be responsible for overseeing the operations of our Pharmacy Utilization account and ensuring that our team delivers exceptional results.Responsibilities:Lead a team of professionals handling pharmacy utilization...

  • Senior Brand Executive

    6 days ago

    Manila, National Capital Region, Philippines Pascual Consumer Healthcare Corp. Full time

    About the PositionWe are seeking an experienced Senior Brand Executive to join our team at Pascual Consumer Healthcare Corp. The successful candidate will possess a strong background in brand management, marketing strategies, and team leadership.Main Responsibilities:Develop and execute comprehensive marketing plans that drive business growth and revenue...

Senior Coordinator for Healthcare Operations

1 week ago

Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time
About This Opportunity

We are currently seeking a Senior Coordinator for Healthcare Operations to join our dynamic team.

As a key member of our healthcare team, you will be responsible for serving as a content model expert and mentor to your colleagues, providing guidance on practice standards, quality of interventions, problem resolution, and critical thinking.

You will also be responsible for monitoring transactions on an ongoing basis, taking corrective steps where necessary, and making incremental improvements to processes and systems.

In addition, you will assist new hires in becoming productive members of the team as quickly as possible, provide inputs on processes and systems to your colleagues, and interact with clients at the level of supervisors when required.

To ensure compliance with internal policies and external regulations, you will work closely with your team to implement information security standards and best practices.

Key Responsibilities

The successful candidate will be responsible for overseeing and managing day-to-day operations to ensure all metrics are met, revenue is maximized, and team performance aligns with agreed-upon KPIs.

They will communicate productivity expectations, balance workload through daily team meetings, monitor efficiency, and initiate control measures to minimize variances over time.

The selected candidate will also provide coaching and feedback to team members to enable them to improve their performance and understand the capabilities and functionality of our information systems.

Articulating performance expectations and team objectives while collecting and interpreting balanced measures to evaluate individual staff and team performance will be essential responsibilities.

Establishing an environment that promotes teamwork, cross-product integration, and continuum of care thinking, resulting in strong performance, is crucial.

Handling client feedback and escalations effectively will also be a key responsibility.

Qualifications

The ideal candidate must have a minimum of 3-4 years of BPO/call center experience and 1 year of team handling experience.

They must also be able to interpret assignments and understand department strategy, multi-task using multiple computer applications simultaneously, and possess effective verbal and listening communication skills.

A passion for contributing to an organization focused on continuously improving consumer experiences is essential.