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Senior Digital Transformation Lead

1 week ago

Taguig, National Capital Region, Philippines ENGINEERINGUK Full time
Job Description

The Senior Digital Transformation Lead will be responsible for leading the focus market cross-BU UniOps digitisation plan, business deployment.

This role involves leading cross-functional teams to deliver digitally enabled outcomes on time and within scope, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.

  • Accountable for the E2E UniOps plan for the market or country that cuts across business units and products.
  • Runs cross-BU prioritisation forum with the BU CDIOs for the region, to align on the plan.
  • Lead for business deployment of products in national or country scope, working closely with products to ensure outcome delivery.
  • Manages business deployment, optimises performance and mitigates risks.
  • Act as first point of contact/support for UniOps in the focus market, especially where limited BU roles are present.
  • Ensures operational continuity.
  • Accountable for local incident/crisis management, including cyber, privacy, regulatory, customer, other.
  • Ensures products receive feedback from market/country stakeholders and advocates for user centricity.
  • Oversees the integration of digital technologies into all areas of the business, improving operational efficiency and customer experience.
  • Sits on the country leadership team if not covered by BU CDIO, and in the case of a regional setup, supports the senior most BU CDIO on the regional agenda requirements (ex: LATAM, EU).
  • Suggests opportunities for leverage of AI and Automation to drive productivity, growth or operational effectiveness.

Key Responsibilities:

  1. Develop and implement a comprehensive digital transformation strategy that aligns with the company's overall vision and objectives.
  2. Lead cross-functional teams to deliver digitally enabled outcomes on time and within scope.
  3. Ensure seamless integration of digital technologies into all areas of the business.
  4. Maintain operational continuity and manage local incident/crisis situations.
  5. Collaborate with stakeholders to ensure products receive feedback from market/country stakeholders.

Qualifications and Experience:

  • Prior experience in a commercial role.
  • Tech or data analytics leadership.
  • Experience in driving E2E UniOps plan for the market or country that cuts across business units and products.
  • Able to land cross-BU prioritisation forum with the BU CDIOs for the region, to align on the plan.
  • Working experience in product deployment, insight generation and actions to drive better alignment.
  • Experience in being part of the country leadership team, and preparing for Market/BU Leadership meetings.

PREFERRED SKILLS AND QUALIFICATIONS:

  • Change Management experience.
  • Digital acumen - experience leading digital (Data, AI, tech) programmes or products.
  • Business acumen - cross functional.
  • Strong leadership, influencing and stakeholder management skills.
  • Program/plan management to ensure delivery of outcomes.
  • Excellent communication, collaboration and interpersonal skills.