Procure to Pay Process Analyst

4 days ago


Taguig, National Capital Region, Philippines Avature Full time

Are you ready to take your career to the next level? As an Enterprise Operations Helpdesk Analyst at Avature, you will have the opportunity to work with a leading organization in the industry, leveraging your skills and expertise to drive business growth and innovation.

In this role, you will be responsible for providing technical support and guidance on procure to pay processes, collaborating with global teams to meet operational metrics (SLAs), and identifying opportunities to optimize existing or new processes and tools. You will also contribute to delivering exceptional customer experiences and driving process improvements.

Responsibilities:
  • Investigate and resolve complex problems related to supplier payments and travel & expense concerns
  • Communicate effectively with users to resolve issues
  • Collaborate with global teams to improve internal efficiency and customer satisfaction

We are seeking a highly skilled and motivated individual with strong technical and professional expertise, including relevant experience in call centers, customer support, or help desk roles. If you have a passion for delivering exceptional customer experiences and driving process improvements, we encourage you to apply.



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