Customer Service Representative

1 month ago


Baguio City, Cordillera, Philippines Velasco Outsourcing Company Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Baguio City. As a key member of our virtual process team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity to work with a dynamic and growing company, Velasco Outsourcing Company, where you will have the chance to develop your skills and expertise in customer service and communication.

Key Responsibilities

  • Respond to customer inquiries and concerns via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Provide product information and make recommendations to customers
  • Work collaboratively with team members to achieve sales targets and improve customer satisfaction

Requirements

  • High school diploma or equivalent required; college degree preferred
  • At least 6 months of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets

Benefits

  • Bonus structure: earn up to PHP 13,000 - 20,500 per month plus a PHP 15,000 sign-on bonus
  • Opportunities for career growth and development
  • A supportive and collaborative team environment

What We Offer

Velasco Outsourcing Company offers a competitive salary package, comprehensive training, and opportunities for advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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