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Credit Control Coordinator
1 week ago
Cobden & Carter International requires a skilled Collections Coordinator to join their team. The ideal candidate will possess excellent communication skills, strong knowledge of MS Excel, and experience working in a business-to-business Collections/Credit Control environment.
Key Accountabilities:
- Manage deadlines and progress across teams to ensure timely resolution of escalated debts.
- Liaise with clients and internal teams to discuss outstanding escalated debts.
- Coordinate and communicate with Collections, Finance, and Business teams to follow up on escalation progress and issue resolution.
Performance Metrics:
- Evaluate the global top outstanding debts and escalate them in compliance with timelines to achieve targets based on qualitative and quantitative measures.
- Re-prioritize workload and demands to ensure activity is focused towards achieving targets.
- Ensure tasks are performed in accordance with Service Level Agreement objectives.
Requirements:
- Strong fluency in written and spoken English is essential for effective communication within the organization.
- Experience working in a business-to-business Collections/Credit Control environment is advantageous.
