Customer Service Representative
1 month ago
At Neksjob, we are seeking a skilled Customer Service Representative to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone calls. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Answer and respond to customer calls in a professional and courteous manner.
- Provide accurate and timely information to customers regarding our services and products.
- Troubleshoot and resolve customer issues in a fair and efficient manner.
- Document customer interactions and feedback for quality control purposes.
Requirements:
- High school diploma or equivalent required.
- At least 6 months of call center experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
What We Offer:
- Competitive salary and performance bonuses.
- Career advancement opportunities within the company.
- Comprehensive healthcare benefits.
Why Choose Neksjob?
- Exciting performance bonuses and account-specific allowances.
- Promote within the company.
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