Customer Service Representative

1 month ago


Fairview Terraces, Philippines Neksjob Full time
Job Summary:

At Neksjob, we are seeking a skilled Customer Service Representative to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone calls. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.

Key Responsibilities:
  • Answer and respond to customer calls in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding our services and products.
  • Troubleshoot and resolve customer issues in a fair and efficient manner.
  • Document customer interactions and feedback for quality control purposes.

Requirements:
  • High school diploma or equivalent required.
  • At least 6 months of call center experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.

What We Offer:
  • Competitive salary and performance bonuses.
  • Career advancement opportunities within the company.
  • Comprehensive healthcare benefits.

Why Choose Neksjob?
  • Exciting performance bonuses and account-specific allowances.
  • Promote within the company.


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