Senior Technical Content Writer

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time ₱400,000 - ₱600,000

Are you a skilled writer with exceptional technical documentation skills?

Crafting informative articles and guides for customers and employees is at the heart of this role. Your focus is on writing clear, concise instructions that everyone can understand.

Our ideal candidate shares our passion for creating user-friendly content, is proactive in suggesting improvements to existing processes, adept at finding relevant information from various sources, avoids assumptions by asking questions until they fully comprehend the subject matter, and excels at learning complex systems and explaining them in simple terms.

Main Responsibilities:
  • Write comprehensive technical documents (including software guides, user manuals, how-to articles, and update notes)
  • Collaborate with software developers and product teams to grasp new features
  • Translate intricate technical language into straightforward English that anyone can comprehend
  • Create visual aids like diagrams, screenshots, and flowcharts to supplement documentation
  • Organize documents in a logical manner, ensuring easy access for users
  • Test written instructions to guarantee their accuracy and effectiveness
  • Update outdated documents to maintain their relevance and usefulness
  • Work closely with support teams to identify areas where documentation needs improvement
  • Develop standard formats and templates to ensure consistency across all documents
  • Pursue new projects and suggest ways to enhance our documentation
Requirements:
  • Strong attendance record
  • Flexible work arrangement allowing remote work
  • Must work Monday-Friday, 6 AM to 5 PM Central Time
  • Excellent writing skills – ability to explain complex concepts simply
  • Experience crafting various types of technical documents
  • Comfortable querying engineers to gather detailed information
  • Familiarity with documentation software like Confluence, Zendesk Guide, or similar
  • Strong research skills to locate information from diverse sources
  • Ability to manage multiple projects and meet deadlines
  • Effective organization and problem-solving skills
  • Excellent teamwork and communication skills

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