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Information Technology Professional

2 weeks ago

Manila, National Capital Region, Philippines Trends Group, Inc. Full time

We are looking for a highly motivated Information Technology Professional to join our team at Trends Group, Inc. As an Information Technology Professional, you will provide technical support for various IT systems and address technical concerns of our clients.

Responsibilities:
  • Provide remote technical support via phone, email, or onsite visits
  • Troubleshoot and resolve hardware, software, and connectivity issues efficiently
  • Work closely with the client to ensure that their technical requirements are met

Additionally, you will be responsible for contributing to creating and updating knowledge base articles and user guides. You will also participate in training and development programs to enhance your technical skills.

Qualifications:
  • Bachelor's degree in Information Technology, ECE, Computer Science, or a related field
  • Preferably 1-2 years of experience in an onsite technical support role, but fresh graduates are welcome to apply
  • Strong analytical and problem-solving skills