Customer Service Representative

2 months ago


Davao City, Davao, Philippines Goodfellas Autoworx Full time
Job Title: Customer Chat Support Specialist

At Goodfellas Autoworx, we are seeking a highly skilled Customer Chat Support Specialist to provide exceptional customer service to our clients.

Responsibilities:

* Respond to customer inquiries in real-time, providing accurate and timely responses to their concerns and requests.
* Assist customers with troubleshooting technical issues, product inquiries, and service-related issues.
* Provide comprehensive information about our products and services, including pricing, specifications, and availability.
*
Qualifications:

* Proficient in understanding different levels of English comprehension.
* High school diploma or equivalent (Associate's or Bachelor's degree preferred).
* Previous experience in customer service or a related role is a plus.
* Strong problem-solving and decision-making abilities.
* Empathetic and patient with exceptional interpersonal skills.
* Ability to multitask, prioritize, and manage time effectively.
* Skilled in using customer service software and CRM systems.
* Adaptability and flexibility to work in a fast-paced environment.
* Foundational knowledge of IT terminologies and comfort in working with them.

Why Choose Us:

At Goodfellas Autoworx, we offer a dynamic and supportive work environment that values customer satisfaction and employee growth.

About Us:

Goodfellas Autoworx is a leading provider of exceptional customer service solutions.

How to Apply:

If you are a motivated and customer-focused individual, please submit your application with your resume and a cover letter.

Contact:

For more information, please email us at .

Disclaimer:

Goodfellas Autoworx is an equal opportunity employer.

Language:

English

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