Senior Collection
3 weeks ago
Can converse fluently in English and any of the following Hindi (India), Bengali (Bangladesh), Urdu (Pakistan)
Must currently living in the Philippines.
Bachelor's degree in accounting or any Finance-related courses.
Minimum 2 years working experience in Customer Service and/or Collections, Accounts Receivable arena.
Knowledge of PC workstation skills in MS Outlook, Excel, Word, PowerPoint, and Windows. Need strong excel skills (Pivot Tables, familiar with Macros)
Proficient in both written and verbal communications in English.
Possess Customer Service mindset and passion for service excellence.
Ability to work well under pressure independently, perform and manage multiple tasks simultaneously and meet deadlines.
Excellent interpersonal and communication skills.
Strong organizational and planning skills.
Intermediate knowledge of Microsoft Suite Products (MS Word, EXCEL, etc.) and ERPs (SAP, Oracle)
Some related experience preferred
Teamwork – showing a commitment to teamwork and collaboration
Teamwork – showing a commitment to teamwork and collaboration
Respect – extending dignity and respect to all people
Integrity – fostering trust and a positive work environment
Innovation – bringing creativity to the workplace
Customer Focus – achieving Company, department, and personal goals through a strong customer focus
Job Purpose
The Senior Collector, Finance Bill & Account role will be responsible for locating and notifying customers of outstanding delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Responsibilities
Financial Management and Control
Enter data into standard company systems, and review and verify it for accuracy
Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Data Collection and Analysis
Perform basic data entry tasks, including data verification.
File and retrieve documents from company filing systems.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Minimizes bad debt exposure through consistent collections.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Negotiate credit extensions when necessary
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Report on collection activity and accounts receivable status.
Additional Specific Responsibilities
Identify accounts with outstanding invoices, Preparation and sending statements of accounts and collection letters.
Contact customers to review the status of their account and resolve past due balances.
Fill out weekly/monthly reports for US and CR management to ensure visibility and
game plan.
Problem solve by gathering shipments information required by customers to fulfill payment.
Follow up and assist the customer in dispute resolution following the proper
escalation process.
Ensure supporting documents are filed for collection success.
Start writing off process when needed, validate wo request, and justify, provide reasons to mitigate issues/receivables leakage.
Elevate collection efforts to outside collection agencies as needed. Follow refund process per POM.
Run reports and macros to ensure receivables (debits and credits) are under control, provide and review those with customers/clients/management.
Key Results:
Reduction of the South Asia A/R
Collection process and Escalation process
Account Root Cause Analysis
Dispute/problem resolution
Monthly Salary: Php30k to Php40k PLUS MONTHLY LANGUAGE PREMIUM
Position Title: Senior Collector, Finance Bill & Account
Department: Finance
Business Unit: Global Business Services
Roll-up Division: Logistics
Location: Manila
-
Collection Associate
2 weeks ago
Pasig, National Capital Region, Philippines Prime@Technology Specialists, Inc. Full timeReview identified disputes to evaluate action required to resolve and secure payment. Complete administrative tasks required to remove barriers that are preventing payment for ourmost delinquent customers Systematically contact customers in specific strategy campaigns to determine barriers preventingpayment and resolve or escalate to appropriate team for...
-
Global Cash Collection Specialist
4 days ago
Pasig, National Capital Region, Philippines SAP SE Full timeJob DescriptionThe Senior Finance Specialist at SAP SE plays a crucial role in managing cash collection and reconciliation processes. This position requires excellent analytical skills to identify trends and potential risks within cash collection processes.Main Responsibilities:Take charge in supporting the team on critical accounts (high revenue impact...
-
Credit & Collection Manager - Pasig
1 week ago
Pasig, National Capital Region, Philippines Rentokil Initial Full timeRentokil Initial:Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries.We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training, science,...
-
Senior Finance Specialist
4 days ago
Pasig, National Capital Region, Philippines SAP SE Full timeJob OverviewSAP SE is seeking a skilled Senior Finance Specialist to join our team. As a key member of our finance department, you will be responsible for delivering outstanding results in cash collection and reconciliation.Responsibilities:Support critical accounts with high revenue impact and escalate issues as needed.Maintain accurate records and provide...
-
Collection Specialist
4 days ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeJob Overview:The Senior Collector, Finance Bill & Account role will be responsible for locating and notifying customers of outstanding delinquent accounts by mail, telephone, or personal visit to solicit payment. This position requires a strong focus on customer service, financial management, and data analysis.
-
Senior Financial Analyst
5 days ago
Pasig, National Capital Region, Philippines RecruiterPH Full timeJob Title: Senior Financial AnalystAt RecruiterPH, we are seeking a highly skilled and experienced Senior Financial Analyst to join our team. The ideal candidate will have a strong background in accounting and financial analysis.About the Job:This role is responsible for collecting financial data from subsidiary companies, preparing regular financial...
-
Senior Accountant, Accounts Receivables
19 hours ago
Pasig, National Capital Region, Philippines 2X Full time2X Pasig, National Capital Region, PhilippinesSenior Accountant, Accounts ReceivablesGet AI-powered advice on this job and more exclusive features.Join 2X and discover how we enable businesses achieve the impossible. 2X Marketing, a pioneer of a unique subscription-based resourcing model, providing end-to-end B2B marketing expertise to established companies....
-
Credit Officer Senior Manager
3 weeks ago
Pasig, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This Company main Branch is in Japan and also have four partnership both in domestic and overseas, it is also established in June 1954. their company industry is focused on financial services such as bill collection and leases services.Position: Credit Officer Senior ManagerCompany Industry: Finance CompanyWork Location: Ortigas, Pasig...
-
Senior Bookkeeper
6 days ago
Pasig, National Capital Region, Philippines AMG Systemtechnik Inc. Full timeAMG Systemtechnik Inc. is seeking a skilled Senior Bookkeeper to join our team. In this role, you will be responsible for managing key financial tasks, including tracking expenses, budgets, taxes, cash flow, receipts, and other financial transactions.The ideal candidate will have a bachelor's degree in Accounting or a related field, at least 2 years of...
-
Credit Senior Manager
3 weeks ago
Pasig, National Capital Region, Philippines J-K Network Services Full timeClient Profile: This Company main Branch is in Japan and also have four partnership both in domestic and overseas, it is also established in June 1954. their company industry is focused on financial services such as bill collection and leases services.Position: Credit Senior ManagerCompany Industry: Finance CompanyWork Location: Ortigas, Pasig CityWork...
-
Senior Financial Expert
7 days ago
Pasig, National Capital Region, Philippines SAP SE Full timeAbout the RoleWe are seeking a Senior Finance Specialist to join our team. As a key member of our finance department, you will be responsible for delivering high-quality financial results and providing exceptional customer service.Key ResponsibilitiesManage cash collection and reconciliation processes to ensure accuracy and timeliness.Oversee financial...
-
Senior Organizational Development Manager
2 days ago
Pasig, National Capital Region, Philippines UnionBank of the Philippines Full timeSenior Organizational Development ManagerJob DescriptionInitiates and leads the processes of the different Organization Development pillarsSpearheads the research and development of leading-edge and best practices on the Organization Development pillars and embeds these into the organizationDevises and executes strategies and plans to drive continuous people...
-
Senior Business Intelligence Analyst
4 days ago
Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob DescriptionWe are seeking a highly skilled Senior Business Intelligence Analyst to join our team. In this role, you will be responsible for analyzing complex business problems and issues within the Go-to-market business using data from internal and external sources.Key Responsibilities* Identify and interpret trends and patterns in datasets* Build...
-
Senior Administrative Associate
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeOur TeamAt Mass Markets, we pride ourselves on being a collaborative and dynamic team. Our team members are passionate about delivering exceptional results and exceeding client expectations. We believe in fostering a positive and inclusive work environment that encourages creativity, innovation, and teamwork. As an Administrative Support Specialist, you will...
-
Senior Director of Operational Excellence
4 days ago
Pasig, National Capital Region, Philippines Cobden & Carter International Full timeExecutive Job Description:Cobden & Carter International is seeking a highly experienced Senior Director of Operational Excellence to lead our revenue cycle management team.About the Role:Oversight of revenue cycle operations, ensuring efficient and effective management of patient intake, billing, coding, and collections.Leadership of a team of revenue cycle...
-
Senior Data Analyst
6 days ago
Pasig, National Capital Region, Philippines LENA - Lately, Everything Needs Analytics Full timeWe are looking for a Senior Data Analyst to join our dynamic team here at LENA.Job DescriptionAs a Data Analyst, you will be responsible for developing, implementing, and maintaining systems and processes that convert raw data into actionable information for downstream consumers.This job position focuses on keeping data architectures as abstract and...
-
Senior Financial Services Officer
4 days ago
Pasig, National Capital Region, Philippines J-K Network Services Full timeCompany Overview: J-K Network Services is a leading provider of financial services with a strong presence in Japan and four domestic and overseas partnerships. Established in June 1954, the company specializes in bill collection and lease services. Our mission is to provide reliable and efficient financial solutions to our clients.Salary and Benefits: We...
-
Senior Finance Specialist
7 days ago
Pasig, National Capital Region, Philippines SAP SE Full timeSenior Finance Specialist - Global Digital Order-to-Cash, SAP Concur Cash Collections (Night Shift)At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences,...
-
Senior Compliance Officer-AML Policy
2 weeks ago
Pasig, National Capital Region, Philippines UnionBank of the Philippines Full timeSenior Compliance Officer-AML Policy (General Regulatory)Job DescriptionAct as the liaison between the Bank and BSP/AMLC, in matters relating to the Bank's compliance with AML regulations.Provide guidance on policy implementation issues and MTPP queries to the various Bank units.Act as the Fintech subject matter expert (SME) on AML in the CCGO, in...
-
Global Cash Specialist
7 days ago
Pasig, National Capital Region, Philippines SAP SE Full timeSenior Finance Specialist Job SummaryThis role is responsible for overseeing all aspects of cash collection and reconciliation, as well as ensuring compliance with financial regulations and policies. You will also be responsible for building and maintaining strong relationships with internal and external customers, and developing and implementing process...