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Bilingual CSR for Global Clients

2 weeks ago

Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time
Key Performance Indicators:
The Bilingual CSR for Global Clients role is focused on delivering exceptional customer service to international clients. As a key member of our team, you will be responsible for responding to client inquiries via phone, email, and chat, analyzing and resolving their issues. You will work closely with the team to maintain high-quality service standards and ensure seamless support.

Your Skills and Qualifications:
To succeed in this role, you should have at least 2 years of college education and 3 years of BPO experience. Strong communication skills in both English and Spanish are essential. You should also be willing to work onsite in MOA, Pasay.

Our Commitment:
At EXL Service Philippines, Inc., we are committed to delivering exceptional customer service. We offer a competitive compensation package, including retention program incentives and performance incentives. You will also benefit from in-house training, HMO on Day 1, dental coverage, personal development programs, meal and other allowances.