Customer Service Representative

2 months ago


Tarlac City, Central Luzon, Philippines Neksjob Full time
Job Summary

At Neksjob, we are seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met in a timely and professional manner.

Key Responsibilities
  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Requirements
  • At least Senior High School Graduate (With Customer Facing Experience)
  • (or) College Undergraduate (at least 2 years in College)
  • (or) College Graduate - With or Without BPO Experience
  • With Excellent Communication Skills
  • Willing to Work on Site

What We Offer
  • Competitive Salary Offer
  • Paid training from day one
  • A leadership team that hears your voice; we know that when we work together we can accomplish so much more
  • Fun team environment where we work hard to build trust every single day


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