Customer Service Representative
2 months ago
At Neksjob, we are seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met in a timely and professional manner.
Key Responsibilities
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
Requirements
- At least Senior High School Graduate (With Customer Facing Experience)
- (or) College Undergraduate (at least 2 years in College)
- (or) College Graduate - With or Without BPO Experience
- With Excellent Communication Skills
- Willing to Work on Site
What We Offer
- Competitive Salary Offer
- Paid training from day one
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
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