Support Service Coordinator

6 days ago


Manila, National Capital Region, Philippines Goway Travel Full time

Goway Travel is a leading travel company that offers unique and personalized experiences to customers around the world. We are seeking a highly skilled Help Desk Coordinator to join our team.

As a Help Desk Coordinator, you will play a critical role in ensuring the smooth operation of our reservation system. Your primary responsibility will be to serve as the primary point of contact for staff experiencing issues with the system. You will assess reported cases, gather information from case owners, troubleshoot problems, and provide solutions or escalate issues as necessary.

This is an excellent opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer service. If you have strong problem-solving abilities, excellent communication skills, and a keen eye for detail, we encourage you to apply for this exciting role.



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