Collection and Recovery Specialist

3 weeks ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Description for Collection and Recovery Specialist

We are seeking a skilled Collection and Recovery Specialist to join our team at Gratitude Philippines. The ideal candidate will have a minimum of 1 year of experience in collections and a strong understanding of financial regulations.

Key Responsibilities:
  • Perform dunning and collection activities to assigned delinquent customers.
  • Advise borrowers on payment plans and obtain agreements to pay.
  • Address and resolve customer inquiries and complaints in a timely and professional manner.
  • Prepare account status reports for assigned accounts.
Required Skills:
  • Minimum of 1 year experience as a Collection and Recovery Specialist.
  • Experience working with financial institutions.
  • Attention to detail and accuracy.
  • Knowledge of various collections techniques.
  • Ability to work overtime as required.


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