Knowledge Manager

3 days ago


Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full time

Risewave Consulting, Inc. is seeking a Knowledge Management Specialist to drive the implementation of our Knowledge Management Strategy aligned with our business goals and objectives.

Key Responsibilities:
  • Provide administrative support to enable processes and tools for knowledge sharing, including incentive mechanisms for boosting correct behaviors.
  • Maintain knowledge repositories to ensure information is current, accessible, and relevant.
  • Implement consistent policies and practices in our KM system pertaining to roles, responsibilities, access levels, workflows, metadata, and other settings.
  • Coordinate with Creative Services around content creation and enhancement.
  • Generate metrics and KPI reporting to facilitate effective KM implementation and continuous improvement opportunities.
  • Deliver training programs to equip colleagues with skills needed to manage and utilize knowledge resources.
  • Stay up-to-date on the latest trends, technologies, and best practices in KM.

Preferred Qualifications:

  • Minimum 5 years of experience as a KM professional supporting content for go-to-market, sales, technical product support.
  • Provable sharpness in analytical and problem-solving abilities.
  • Provable experience in stakeholder management and assertive communication.
  • Demonstrable strengths in project management.
  • Demonstrable excellence in verbal and written English communication skills.
  • Familiarity with content management platforms such as Microsoft SharePoint.
  • Intermediate skills in Microsoft Word and Microsoft PowerPoint.
  • Basic skills in Microsoft Excel.
  • Collaborative mindset with a dedication to fostering a team-oriented environment.


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